I bought Cubes but they didn't show up in my account. What should I do? Margaret Huzarska January 23, 2015 13:26 Updated Give these steps a try: Wait a few hours Refresh the page If you still don't have the credits, please contact us. Related articles How can I get more gold cubes? How can I pay? How can I win free gold cubes? Is it safe? I cannot log-in anymore Comments 9 comments Sort by Date Votes Santeripe April 11, 2014 16:02 If your Gold has not arrived after 2 hours, please contact the administrators here: http://www.support.kogama.com/hc/en-us/requests/new/ 0 nika May 25, 2014 17:17 please sey what i can hacked kogama 0 guilherme souza August 01, 2014 13:26 eu comprei cubos com credito e os cubo não chego mais foi descontado dos meus credito oque faço ? 0 Luizjunior2000 August 11, 2014 16:36 comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe 0 Luizjunior2000 August 11, 2014 16:36 comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe 0 SexyPeople013 October 25, 2014 12:24 Bought gold cubes and still did not get, the more my credits were discounted what I have to do? that and a steal !! you guys will not let even a contact number, I hope my gold back, it will not take providences. 0 Santeripe October 25, 2014 12:50 @SexyPeople013 On the article you see a button "Contact us", click it to report your problem to the admins Also you can contact them by sending an email regarding your issue to firstname.lastname@example.org 0 Kaikematosdasilva February 18, 2015 14:30 Hello i buy cube mediun last day... but no send for me..please see this problem 0 Nate September 13, 2016 20:59 I've been waiting for 800 gold for almost 7 hours...and support is rarely active...what am I supposed to do? :( 0 Please sign in to leave a comment.