Give these steps a try:
- Wait a few hours
- Refresh the page
If you still don't have the credits, please contact us.
I bought Cubes but they didn't show up in my account. What should I do?
Give these steps a try:
If you still don't have the credits, please contact us.
Comments
16 comments
If your Gold has not arrived after 2 hours, please contact the administrators here: http://www.support.kogama.com/hc/en-us/requests/new/
please sey what i can hacked kogama
eu comprei cubos com credito e os cubo não chego mais foi descontado dos meus credito oque faço ?
comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe
comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe
Bought gold cubes and still did not get, the more my credits were discounted what I have to do? that and a steal !! you guys will not let even a contact number, I hope my gold back, it will not take providences.
@SexyPeople013
On the article you see a button "Contact us", click it to report your problem to the admins
Also you can contact them by sending an email regarding your issue to support@kogama.com
Hello i buy cube mediun last day... but no send for me..please see this problem
I've been waiting for 800 gold for almost 7 hours...and support is rarely active...what am I supposed to do? :(
I bought gold cube and they didn’t reach my account and it’s been much longer than two hoursif any administrator can help me
Comprei gold e não caiu até agora, mandei e-mail pro suporte e não obtive uma resposta.
Ok u bought cubes but they didn't show up in ur acc....
One possible thing is to go back to where u bought the cube and they might be a thing that ways "report" at the side
Another possible thing is to make a comment in the cube
Or wait a little while then refresh sometimes there are glitches
Another possible choice is to contact the admin's like Santeripe commented 💫
Im Daisy btw if ya play kogama please send me a friend request (im a boring ytber anyways)
https://www.kogama.com/profile/25257754/
Nvm my bio funny stuff al the time (never trust anyone with ur personal info Except U REALLY REALLY feel so)
Daisy, eu fiz a compra pelo celular, já fazem 4 dias, eu atualizei a página diversas vezes tanto pelo chorme quanto pelo aplicativo, eu também mandei mensagem pro suporte pedindo ajuda, e até agora não obtive resposta, eu não encontrei nada semelhante a um "relatório" no ouro, foi desconrado no cartão a compra e eu também tenho dados do pedido, agora só falta a staff me ajudar.
faz 1 dia que comprei 1900 ouros e até agora não recebi nada, tentei entrar em contato com kogama, acho que foi um bot que me respondeu e ainda não resolveu meu problema, o dinheiro da compra já foi descontado e até agora não ganhei nada.
1 day ago I bought 1900 gold and so far I haven't received anything, I tried to contact kogama, I think it was a bot that answered me and still hasn't solved my problem, the purchase money has already been discounted and so far I haven't won anything.Please sign in to leave a comment.