I bought Cubes but they didn't show up in my account. What should I do?

Give these steps a try:

  • Wait a few hours
  • Refresh the page

If you still don't have the credits, please contact us.

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Comments

  • Avatar
    Santeripe

    If your Gold has not arrived after 2 hours, please contact the administrators here: http://www.support.kogama.com/hc/en-us/requests/new/

  • Avatar
    nika

    please sey what i can hacked kogama

  • Avatar
    guilherme souza

    eu comprei cubos com credito e os cubo não chego mais foi descontado dos meus credito oque faço ?

  • Avatar
    Luizjunior2000

    comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe

  • Avatar
    Luizjunior2000

    comprei cubos de ouro com credidos e esperei mais de 2 horas mandei dois emails e ainda n chego e meus creditos foram descontados se n chegar e n tiver noticias ouprocessar o kogama e vou falar para mais ninguem jogar ja q compra e gasta e n recebe

  • Avatar
    SexyPeople013

    Bought gold cubes and still did not get, the more my credits were discounted what I have to do? that and a steal !! you guys will not let even a contact number, I hope my gold back, it will not take providences.

  • Avatar
    Santeripe

    @SexyPeople013
    On the article you see a button "Contact us", click it to report your problem to the admins
    Also you can contact them by sending an email regarding your issue to support@kogama.com

  • Avatar
    Kaikematosdasilva

    Hello i buy cube mediun last day... but no send for me..please see this problem

  • Avatar
    Nate

    I've been waiting for 800 gold for almost 7 hours...and support is rarely active...what am I supposed to do? :(